Shipping & Returns
Shipping
Processing Time
Orders are typically processed within 2–5 business days. You will receive a confirmation email with tracking information once your order has shipped.
Shipping Rates & Delivery Times
Shipping rates and estimated delivery times are calculated at checkout based on your location and selected shipping method.
Where We Ship
We currently ship within the United States. If you have questions about international shipping, please contact us.
Returns & Exchanges
Return Policy
We want you to love your Brave Step Designs purchase. If you are not completely satisfied, please reach out to us within 14 days of receiving your order and we will do our best to make it right.
How to Start a Return
To initiate a return or exchange, please contact us with your order number and reason for return. We will provide instructions from there.
Non-Returnable Items
Due to the nature of our products, the following items are not eligible for return:
- Items that have been worn, washed, or damaged after delivery
- Sale or clearance items
- Digital products
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us within 7 days of delivery with a photo and your order number. We will resolve the issue promptly.
Have questions? Get in touch with us — we're happy to help.